Returns and refunds

Returns & Refunds Policy – VINCERE

At VINCERE, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return within 14 days of delivery.

Eligibility for Returns

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  Items must be unworn, unwashed, and in original condition.
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  All tags must be attached.
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  Proof of purchase is required.
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Non-Returnable Items

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  Sale or clearance items.
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  Gift cards.
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  Items damaged due to misuse or normal wear.
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Refunds

Once your return is received and inspected, we will notify you of the approval status. Approved refunds will be issued to your original payment method within 5–10 business days.

Exchanges

We offer exchanges for different sizes or defective items, subject to availability.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue.

For return requests or questions, contact us at:

Email: [email protected]

VINCERE — Conquer Every Challenge.